Privacy Policy


Privacy Policy


Our privacy policy is part of our commitment to protect any personal information which you may provide to us through this website or by other means. Please note that this privacy policy does not apply to other websites which may be linked through this website. Personal Information which you choose to provide to other websites will be subject to the privacy policies of those websites.

In accordance with the Data Protection Act 1998 and other applicable law relating including the General Data Protection Regulation (GDPR), Aston Health & Fitness (www.astonhealthandfitness.com) are committed to protecting your privacy and take every precaution with your personal information, only ever using it in accordance with the Data Protection Act 1998 and Electronic Communications (2000/58/EC) and the General Data Protection Regulation.


The information in this policy describes how Aston Health and Fitness, will use your personal data. This policy should be read alongside our Terms of Service, by using, understanding and agreeing the Terms and Condition on this website. 


When would your personal data be collected? 

  • When you visit our website and order thought our website.
  • When you complete any forms upon registration of using our gym
  • When you engage with us on social media.
  • If you provide us your contact information at a trade show or exhibition
  • When you choose to complete any surveys we send you. 


What data would be collected?


  • Details of your interactions with us through our sales team or online. For example, we collect notes from our conversations with you, details of any complaints or comments you make, details of purchases you made, items viewed or added to your basket, discount code redemptions, products you show interest in, web pages you visit and how and when you contact us.


How we keep and use the personal data we collect? - 


All data we collect will be kept securely in accordance with our internal data policy. Primarily, the reason for collecting this data is to enable us to provide an efficient service to you, to open and run your account and to keep you up to date with our latest developments. 


Any information entered in to the computer is stored in a secure form of software and nobody apart from the owners of Aston Health and Fitness can access this information.

Opting in or out of marketing communications -

We will clearly indicate where we ask you to opt in to receive marketing communications either as part of your registration process online, as a prospective customer through our newsletter signup form on our website or through contact with our sales team. 

If you opted-in to receive marketing communications or email newsletters either in response to previous email campaigns or by signing up through the website then this is deemed as consent and we will use this information to keep you informed of the latest offers and promotions we believe to be of interest. You are free to update your preferences anytime by clicking on the link in any email campaign footer to either change your preferences or unsubscribe from our list completely.

 

Cookies


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive and registering or supplying personal information sets such a cookie. 

By setting this cookie, Aston Health and Fitness will remember your details the next time you visit our Web Site, so you do not have to re-enter the information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent at any time you would like. However, if you do not accept cookies, you may not be able to use some portions of our Web Site. Cookies can be easily disabled or erased if you change your browser settings.


3rdParties and additional contacts supplied by the customer - 

We will not share or sell your personal data with 3rd parties unless you give us full permission or instruction to do so. In some instances, we may request information about another person, for example an additional person who is receiving products or paying for your purchases. Before submitting their personal information it is your responsibility to explain how we are planning on using their data and obtain their consent to use it.

 

Disclosing your personal data - 

Where permitted by Data Protection and Privacy Laws we may disclose your personal information. We may do this, for example, if we were required by a Government body, A Court, in connection with legal proceedings or in the connection of the sale of the business or part of the business.

If you have any questions about this privacy policy or about the information we hold about you please contact us in the first instance.


Requesting access to the personal data we hold

You have the right to request:

  • Access to the personal data we hold about you, free of charge 
  • The correction of your personal data when incorrect, out of date or incomplete.
  • For example, when you withdraw consent or object and we have no legitimate overriding interest, or once the purpose for which we hold the data has come to an end (such as the closure of your account).
  • That we stop using your personal data for marketing (either through specific channels, or all channels).
  • That we stop any consent-based processing of your personal data after you withdraw that consent.


You have the right to request a copy of any information about you that Aston Health and Fitness holds at any time, and also to have that information corrected if it is inaccurate. 


To ask for your information or for your information to be amended, please write to the company owners at The Whitfield Valley Centre, Fegg Hayes, Stoke on Trent, Staffordshire, ST6 


If we choose not to action your request we will explain to you the reasons for our refusal.


Your right to withdraw consent - 

Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.


Where we rely on our legitimate interest - 

In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.


Questions and Feedback
We welcome any questions, comments, and concerns about our privacy policy. If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please contact us. 


You may also send us an email at info@astonhealthandfitness.com


If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner

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